With us, customer loyalty works successfully and efficiently

Customer:

leading global airline

Challenge:

  • Development of measures to increase customer loyalty
  • Sales promotion of certain products
  • Increase of traffic at PoS
  • Acceleration and simplification of printing production of catalogues, magazines and mailings

Solution:

  • International full-service supervision of the customer loyalty measures, e.g. frequent flyer program through arvato
  • Publishing solution "softkat" for the fast, flexible and automated production of print publications

Client benefits:

  • customer loyalty program specifically promotes the sale of certain products, increases customer demand, offers a significant contribution to the capacity of the flights and incorporates partners like hotels, car rental companies, other airlines, etc.
  • Time and cost savings for printing